Rear of house thannex view from decking

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TERMS AND CONDITIONS

Contact details

Norman or Elizabeth Rogerson
Toad Hall
The Cross
Shillingstone
BLANDFORD FORUM
Dorset DT11 0SP

Telephone : 01258 861941 (from outside UK 0044 1258 861941)
Email :

Thank you for choosing to book Toad Hall Annex. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices
The price of the accommodation includes the following:
Electricity, linen, cleaning (before arrival and weekly for long stays), hot water, central heating, tv (freeview), wifi access (not guaranteed but normally available).

Smoking
No smoking is allowed within the property.

Pets
Sorry, we do not allow pets at this property.

Acceptance of Children
No children under the age of 12 are allowed at this property.

Cancellation and Insurance
By making your booking, our agreement is a legal contract and your deposit is non-refundable. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance.

If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it.

Please note that your deposit is not refundable. We would recommend that you take out cancellation insurance to cover this cost.

Non-availability of Accommodation
We would only cancel your holiday if the accommodation becomes unavailable for reasons beyond our control. We would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Arrival
Your accommodation will be available to you from 3 p.m. on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms.

Departure
Please be ready to leave the accommodation by 11 a.m. on the day of departure, unless otherwise arranged.

Damages and Breakages
Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 if you did not report this.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our contractors whilst acting in the course of employment.

Privacy Policy
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.

A warm welcome awaits you at Toad Hall Annex.

16 November 2009